Just starting out, well-established, or somewhere in between – every eCommerce site can perform better, but most audits are filled with jargon, take too long to read, and leave you unsure what to do next.
The Next Nice Problem Workshop is a practical, data-led eCommerce audit delivered straight to your inbox as a clear walkthrough video. No PDFs, no waffle – just expert insight, a performance score, and a prioritised roadmap you can act on. Watch it with your morning coffee and get clarity on where your site stands – and how to improve it.
We benchmark your store against competitors and market leaders in your space.
5
We give you a practical plan
We deliver clear priorities with estimated ROI, so you know what to do and why.
We’ll deduct the cost if
you work with us
After your workshop, you’ll receive a complete performance roadmap with three actionable fixes or insights you can implement right away – no strings attached.
If you choose us for the work, we’ll deduct 50% of the workshop fee from your project. Whether it’s a CRO sprint, a rebuild, or a full replatform, the audit pays for itself.
Turning Browsers into Buyers
Your product looks great, and your traffic’s healthy, but sales aren’t matching up.
Our conversion rate optimisation audit helps you fix what’s stopping visitors from converting – whether that’s poor navigation, hidden technical issues, or distractions at checkout.
Not sure where your site is leaking revenue? This is where we start.
We review your site, analyse your key user journeys, and deliver a clear, prioritised video walkthrough of what’s working, what isn’t, and what to fix first. Fast, focused, and actionable.
Most clients walk away with three or four quick wins they can implement immediately.
For brands that need the full picture before making a major move.
This is a comprehensive deep-dive into your eCommerce operation, UX, performance, CRO, tech stack, competitor benchmarking, and commercial strategy. Delivered across structured sessions with your key stakeholders, with a detailed roadmap and prioritised action plan at the end.
The right choice if you’re planning a replatform, a significant investment, or you’ve hit a growth ceiling and need to understand exactly why.
Speed matters. Sites that load in under two seconds see 32% lower bounce rates.
We’re certified Hyvä partners, which means we can make your Magento site up to 50% faster than standard builds – reducing drop-offs and boosting conversion.
Ready to Swap Website Frustrations for Growth Challenges?
If you’re tired of guesswork and need clear answers on how to improve, our Next Nice Problem Workshop gives you just that – fast. It’s not another long-winded audit. It’s a clear plan built to unlock your next nice problem.
Willow & Hall had built something special, a luxury furniture brand known for British-designed, handmade sofas and beds that customers loved. But their Magento 1 store had become a liability. Stock management was eating hours every day, promotions were a constant source of risk, and a broken SalesForce integration meant the team couldn’t make confident, data-driven decisions.
We migrated the entire operation to Magento 2 with a Hyvä frontend, rebuilding stock management, CRM integration, and checkout from the ground up. The new site delivered a 3.6% conversion rate, a 15% sales uplift, and loaded 80% faster than the old platform. The daily firefighting stopped, and the team finally had the headspace to focus on growing the business.
Client
Willow & Hall
Sector
Luxury Furniture
Platfrom
Magento 2
Project Time
On going
3.6%
Conversion Rate
A streamlined checkout and faster page loads turned more browsers into buyers.
15%
Increase in sales
Better UX, improved performance, and a frictionless customer journey drove a significant revenue uplift.
80%
Faster than their old website
Migration to Magento 2 with Hyvä themes transformed site speed across every page.
“What impressed us most was how quickly Actuate identified the root cause. Within the first call they’d spotted the metadata issue that had been tanking our traffic. Everything that followed has been just as sharp.”
Mitch Tamcken AutoID
We’ve worked with Actuate for several years and the results have been consistent. Conversion rate up 113%, AOV up, bounce rate down. They know our business inside out, and it shows.
Rob Dyer Be My Bear
Without Actuate’s help and support, our original website wouldn’t have succeeded. Time was of the essence, and Actuate stepped in to deliver a swift turnaround. The new site has performed exceptionally well ever since. We continue to grow thanks to Actuate. ❤️ Thanks guys!”
Chantelle Telford Robinsons of Bawtry
I like working with Actuate because they care about what they do, they clarify the detail to get the job done right. They have worked incredibly hard with our complex needs and have been on hand for help and advice every step along the way…
Catherine Lund-Barker Elcometer
Actuate Digital has helped the us improve the site’s UX and increase our conversion rate. Their team leverages their expertise to provide sound opinions and advice to guide the project in the right direction. They also always offer on-hand support and communicate via email and meetings.
Daniel Wright Reliant
Working with Actuate is a pleasure — they are really trying to help, they listen and offer solutions to solve the problems. Thanks for all your help so far.
Rafael Bielinski Buller Ltd
I worked with Actuate on the redevelopment of the Pickett London website. Their team is an excellent asset for any company or team, it was a pleasure to work with them – easy to communicate with, easy to reach and always willing to help.
What is the Next Nice Problem (NNP) Success Workshop?
The NNP Success Workshop is a practical, data-led ecommerce audit that shows you exactly how your site is performing and what you can do to improve results, delivered as a clear walkthrough video with actionable insights.
Who is the NNP Success Workshop designed for?
It’s ideal for ecommerce businesses at any stage, from early growth sites to established stores, that want clarity on where performance issues lie and how to fix them.
What will I receive after the workshop?
You’ll get a performance score, expert insights on your site’s user journeys and experience, plus a prioritised roadmap of improvements with estimated ROI.
How is this workshop delivered?
The workshop is delivered as a face-to-face session with key stakeholders, where we deep-dive into your website, users, commercial goals, and business history. This is followed by structured follow-up sessions, either in person or via video calls, to refine insights, align on priorities, and turn findings into clear next steps.
What aspects of my ecommerce site are analysed?
The workshop analyses customer journeys, site usability, performance metrics (like speed), and how your store benchmarks against competitors.
Is there any benefit if I decide to work with Actuate after the workshop?
Yes, if you engage us for work after the workshop (e.g., CRO sprint, rebuild, or replatform), 50% of the workshop fee is deducted from the project cost.
How quickly will I get the results?
You’ll receive your detailed insights and roadmap soon after the assessment is completed, typically much faster than traditional audits.
Do I need technical expertise to understand the results?
No, the workshop is designed to be clear and actionable for business owners and teams, focusing on real, practical recommendations rather than technical jargon.
How does this differ from a standard ecommerce audit?
Unlike lengthy, confusing reports, the NNP Workshop delivers expert insight in an easy-to-digest video format with a clear plan of action tailored to your site.
Real Growth
Conversation.
Real growth starts with a real conversation. Get in touch with us now, and we can help unlock your next nice problem.
