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eCommerce Agency North West

eCommerce Agency North West

Actuate is an eCommerce agency in the North West. Most brands come to us when the platform they started on has stopped keeping up with them. We usually start with the frontend, because speed and layout lift conversion before a single test runs.

If you’re ready to take your store to the next stage or want to fix what’s not working, we’re ready when you are.

Get in touch

Rather see the numbers before you talk to anyone? Check where your store stands.

The sooner you solve today’s issues, the sooner you get to your next nice problem.

Book my NNP Workshop

eCommerce That Matches Your Ambition

If your platform is slowing you down, your UX is dated, or your store’s stuck in development limbo, we’re the team that gets things moving again. We work with growing retailers across the North West to plan, design, and build better eCommerce experiences.

Whether you’re launching a brand-new store or refreshing what you’ve already got, we help you move faster and sell more. Our entry point? The NNP Workshop. It’s a fast, focused audit that shows you what’s broken, what’s working, and where the revenue’s leaking.

Book my NNP Workshop

eCommerce Development That Scales With You

Your online store should keep pace with your goals, not slow them down. We build fast, flexible, scalable stores using Shopify, Magento, Adobe Commerce, Aero Commerce, and Hyvä. We’re a Shopify and Magento agency working across the North West, so we’ll help you choose the platform and then build it properly, with integrations that actually work.

From custom builds to complex integrations and ongoing support, we build stores that grow with the brand behind them.

Explore development services

Why Choose Actuate In The North West

Next to Piccadilly station

We’re at Colony Piccadilly, so most of the North West is a train ride from our door, and we work with brands across the UK too.

We know retail

From Willow & Hall’s furniture to Robinsons of Bawtry’s fashion, we’ve rebuilt stores where the range is the hard part.

Live in weeks

Revitalash’s Shopify Plus store went live in six weeks.

We stay after launch

Helmet City kept us on after their rebuild, and retained CRO added another 9% to their conversion.

Speed first, then testing

We fix load time and the frontend first, because that lifts conversion before a single test runs.

Your next nice problem

Once the site stops getting in the way, you get the problems worth having: more orders, a bigger team, a busier warehouse.

Let’s Build the Store You Need

There’s no point sticking with a site that can’t keep up. We’ll help you build something that performs today and adapts for tomorrow. From design and development to CRO and strategy, Actuate supports every step.

Talk to the team

How We Can Take You From Bottlenecks to Better Problems

We begin with the NNP Workshop: a fast, focused audit that uncovers what’s holding you back and where growth is leaking. No fluff. Just clear, commercial insight.

Based on what we find, we map out a realistic plan of action. Platform recommendations. UX priorities. Technical requirements. All aligned with your goals.

We create interfaces your customers can actually use. Every journey is mapped, tested, and refined to guide users from landing to checkout, and back again.

We build clean, scalable eCommerce stores on Shopify, Adobe Commerce, Magento, Aero and Hyvä. Stable, secure, and built to last.

We optimise for speed, CRO, and SEO, identifying and testing improvements post-launch so performance doesn’t stall.

We’re with you for the long haul. Once your site is ready to go live, we make sure it stays ready for your next nice problems: new angles, fresh campaigns, smarter fulfilment, whatever comes next.

eCommerce across the North West

We’re based at Colony Piccadilly, 5 Piccadilly Place, next to Manchester Piccadilly station, and we work with ambitious brands right across the North West. Greater Manchester, Cheshire, Lancashire and Merseyside, from Liverpool and Chester to Preston, Warrington, Bolton and Stockport.

Wherever you are in the region, you get a local team you can actually meet, on Adobe Commerce, Magento, Shopify and Aero. Close enough for a face-to-face when it matters, switched on enough to grow your store wherever you trade.

Reliant

The frontend was the only thing holding them back

Reliant sell Samsung, LG and Bosch across trade and retail from the North West, and they know that market better than we ever will. The site was the one thing they couldn’t fix from where they were sitting. We rebuilt the frontend on Hyvä and turnover went up 141%. They’ve since hired a merchandiser and an SEO manager to keep up with it.

View Case Study
Client Reliant
Sector Household Electricals & Technology
Platform Magento 2, Hyvä
Project Time 8-week build, then retained

Increase in Annual Turnover

In a market where competitors were racing each other to the bottom on price, Reliant grew by giving customers a better site.
141%

Increase in Average Order Value

A smarter product journey and improved functionality encouraged higher-value purchases across all sales channels.
17%

Increase in Conversion Rate

A fast Hyvä frontend replaced a bloated, badly built Magento store that was costing them sales.
78%

Frequently Asked Questions.

Get in Touch

Yes. We work with brands across Greater Manchester, Cheshire, Lancashire, Merseyside and the wider North West. Our office is in Manchester, so we are on your doorstep for face-to-face sessions whenever you want them.

Central Manchester, at Colony Piccadilly, 5 Piccadilly Place. It’s right next to Piccadilly station, so getting together is easy wherever in the North West you are.

Shopify, Shopify Plus, Magento, Adobe Commerce and Hyvä. We pick the platform around your business and where it is heading, not the other way round.

Not at all. Plenty of our North West clients are outside the city. We mix in-person sessions with video and email, so the distance never slows a project down.

The kind that come from getting the foundations right first. Reliant, based in the North West, saw turnover rise 141% and conversion 78% after we rebuilt them on Magento 2 with Hyvä.

What our clients say

"What impressed us most was how quickly Actuate identified the root cause. Within the first call they'd spotted the metadata issue that had been tanking our traffic. Everything that followed has been just as sharp."
Mitch Tamcken AutoID
I like working with Actuate because they care about what they do, they clarify the detail to get the job done right.  They have worked incredibly hard with our complex needs and have been on hand for help and advice every step along the way...
Catherine Lund-Barker Elcometer
Without Actuate's help and support, our original website wouldn’t have succeeded. Time was of the essence, and Actuate stepped in to deliver a swift turnaround. The new site has performed exceptionally well ever since. We continue to grow thanks to Actuate. ❤️ Thanks guys!”
Chantelle Telford Robinsons of Bawtry
Their team leverages their expertise to provide sound opinions and advice to guide the project in the right direction.
Daniel Wright Reliant
I worked with Actuate on the redevelopment of the Pickett London website. Their team is an excellent asset for any company or team, it was a pleasure to work with them - easy to communicate with, easy to reach and always willing to help.
Oliver Moser Pickett
Working with Actuate is a pleasure — they are really trying to help, they listen and offer solutions to solve the problems. Thanks for all your help so far.
Rafael Bielinski Buller Ltd
We've worked with Actuate for several years and the results have been consistent. Conversion rate up 113%, AOV up, bounce rate down. They know our business inside out, and it shows.
Rob Dyer Be My Bear
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