Mat O'Connor

Mat O'Connor

Founder at Actuate Digital

About Mat O'Connor

Mat trained as an actor before pivoting into eCommerce, founding Actuate in 2014. Turns out understanding why people make decisions is just as useful in a CRO audit as it is on stage.

He's spent 15 years working with ambitious retailers across Shopify, Magento, and Adobe Commerce, and has an annoying habit of spotting what's wrong with your site before you've finished explaining the problem.

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Articles by Mat O'Connor

When should you move from Shopify to Shopify Plus? The real answer Shopify Plus

When should you move from Shopify to Shopify Plus?

By Mat O'Connor 3 Min Read

This question comes up constantly, and the honest answer is that most brands move either too early or too late. Too early because somebody told them they needed it before they did. Too late because they spent a year fighting…

Shopify's biggest limitations no one talks about Shopify

Shopify’s biggest limitations

By Mat O'Connor 4 Min Read

Shopify is a great platform. I mean that genuinely. For a huge range of ecommerce businesses it’s the right call, and the speed at which you can get a good store live on Shopify still beats the alternatives comfortably. But…

Shopify B2B is no longer just for Plus brands Shopify B2B

Shopify B2B is no longer just for Plus brands

By Mat O'Connor 3 Min Read

This one is a bigger deal than the coverage suggests, and a lot of Shopify brands still haven’t heard about it. As of April 2026, Shopify has made native B2B features available on Basic, Grow and Advanced. Plus is no…

Why your paid traffic is converting badly. And it's not your ads. Digital Strategy

Why your paid traffic is converting badly. And it’s not your ads.

By Mat O'Connor 4 Min Read

When paid campaigns underperform, the first place most brands look is the ads. Targeting. Creative. Copy. Bidding strategy. The agency running the account. Sometimes that’s where it is. But by the time someone calls us in to look at a…

The hidden cost of running Magento 2 in 2026 Magento 2

What it costs to run Magento 2

By Mat O'Connor 4 Min Read

If you’re running a Magento 2 store in 2026, you already know the platform has a reputation for being expensive. What most brands don’t realise is how much of that cost never appears on an invoice. The licence is free….

The CRO fixes that take one day and move the needle immediately Conversion Rate Optimisation

CRO fixes you can do in a day

By Mat O'Connor 4 Min Read

CRO has a reputation for being slow Run a test, wait for significance, ship the winner, start the next one. Months pass. Results trickle in. It can feel like you’re barely moving. That’s the right way to run a disciplined…

What is Hyvä and why is it the fastest thing to happen to Magento in years? Hyvä

What is Hyvä, and what does it do for Magento?

By Mat O'Connor 4 Min Read

If you run a Magento store you’ve heard the word Hyvä by now. From your developer, from another agency, or floating around in a LinkedIn comment thread where somebody is very confident about something. Most explanations go too technical too…

The Shopify apps quietly killing your store's performance Shopify

How Shopify apps slow your store down

By Mat O'Connor 3 Min Read

Most Shopify store owners know app bloat is a problem. I’ve yet to meet one who knew how bad theirs had got. The average store runs somewhere between 15 and 25 apps. Every one got installed for a reason that…

Shopify-Plus-vs-Adobe-Commerce Ecommerce

Shopify Plus vs Adobe Commerce: Choosing the right eCommerce platform

By Mat O'Connor 7 Min Read

Choosing an eCommerce platform is a big decision. The right platform frees you to focus on growth, campaigns, optimisation, customer experience, and unlocking your next nice problems. However, the wrong one turns every small change into a dependency, a ticket,…