Mat O'Connor

Mat O'Connor

Founder at Actuate Digital

About Mat O'Connor

Mat trained as an actor before pivoting into eCommerce, founding Actuate in 2014. Turns out understanding why people make decisions is just as useful in a CRO audit as it is on stage.

He's spent 15 years working with ambitious retailers across Shopify, Magento, and Adobe Commerce, and has an annoying habit of spotting what's wrong with your site before you've finished explaining the problem.

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Articles by Mat O'Connor

Why your website should have a ‘New In’ product page - eCommerce insights from Actuate Digital Digital Strategy

Why your website should have a ‘New In’ product page

By Mat O'Connor 2 Min Read

Is your eCommerce website missing a trick? The ‘New In’ product page is an area of your website dedicated to showcasing your new stock range. It makes it easy for your customers to see what’s new on your website without…

What is “eCommerce Customer Experience” and why does it matter? - eCommerce insights from Actuate Digital Ecommerce

What is “eCommerce Customer Experience” and why does it matter?

By Mat O'Connor 4 Min Read

eCommerce customer experience refers specifically to the digital experience a business delivers to their customers. This experience can often trigger an emotional response which will keep the customer coming back time and time again. The digital experience often starts way…

Increasing Sales With Buy Now Pay Later Ecommerce

Increasing Sales With Buy Now Pay Later 

By Mat O'Connor 2 Min Read

Unless you’ve been living under a rock for several years, you won’t have missed the popularity and explosion of buy now, pay later on websites across the internet. The boom in popularity of buy now, pay later has seen new…

Myths & Facts About eCommerce Ecommerce

Myths & Facts About eCommerce 

By Mat O'Connor 3 Min Read

Being one of the top digital agencies in the UK, the team here at Actuate speak to lots of people during a typical year, and when it comes to myths and false beliefs about eCommerce, we’ve heard them all. We’ve…

Breaking Into The Direct-To-Consumer Sales Market Ecommerce

Breaking Into The Direct-To-Consumer Sales Market 

By Mat O'Connor 3 Min Read

The popularity of direct-to-consumer sales is growing, fuelled by unreliable sales during the pandemic and the greater control offered by this sales approach. A recent study by IAB UK showed 97% of UK internet users were aware of at least…

Could Aero Commerce Hit The Sweet Spot For Your Business  - eCommerce insights from Actuate Digital Ecommerce

Could Aero Commerce Hit The Sweet Spot For Your Business 

By Mat O'Connor 2 Min Read

Choosing an eCommerce platform for your business isn’t the easiest of tasks. Usually, digital agencies’ recommendations play the deciding factor, but with most agencies tending to specialise in a single platform, how do you know the platform you end up…

Getting to grips with local SEO - Part 2  - eCommerce insights from Actuate Digital Digital Strategy

Getting to grips with local SEO – Part 2 

By Mat O'Connor 2 Min Read

In October 2020 we featured our first local SEO blog post and promised to follow up with a second containing even more tips and tricks to help your website take the lead on search engines in your local area. So…

An Introduction To Customer Personas And Their Importance To Your Business And Website  - Actuate Digital blog Ecommerce

An Introduction To Customer Personas And Their Importance To Your Business And Website 

By Mat O'Connor 2 Min Read

Be honest; what do you know about your customers? More specifically, what are their likes and dislikes, motivations and frustrations. If you’re honest, the answer may be “not as much as we’d like to”. Never fear, this is where customer…

5 eCommerce Predictions And Trends For 2021  - eCommerce insights from Actuate Digital SEO

5 eCommerce Predictions And Trends For 2021 

By Mat O'Connor 2 Min Read

5 eCommerce Predictions And Trends For 2021 Perhaps the most anticipated year for decades has arrived. Unfortunately, on the stroke of midnight at the end of December 2020, when 2021 finally began, the world’s problems weren’t solved, and COVID was…